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Local 9-1-1 call taker receives national award

ROSCOMMON– Local emergency call taker Ashleigh Aubrey of Roscommon County Michigan Central Dispatch received national recognition this week as Friends of 9-1-1 presented its annual Telecommunicator Continuing Education Scholarships.

The Friends of 9-1-1 scholarships were awarded to only five 9-1-1 call takers nationwide who have demonstrated exceptional hard work, dedication, and commitment to public service. The scholarship, sponsored by Hamra Enterprises, provided complimentary registration to the NENA 2016 Conference & Expo, which offers dozens of inspiring speakers, workshops, and networking opportunities, plus a one-day professional training course of their choice. The scholarship recipients were recognized at an awards ceremony in Indianapolis on June 12.

‘Across the nation, 9-1-1 telecommunicators answer an estimated 600,000 calls per day. We depend on them to keep calm, gather essential information, and summon emergency services in times of crisis,’ said Brian Fontes, CEO of NENA, The 9-1-1 Association. ‘This job is filled with stress and requires a variety of skills that can only be gained through specialized training and on-the-job experience. Ashleigh’ dedication and commitment to her community is truly inspiring, and we are proud to present her with a Telecommunicator Continuing Education Scholarship.’

The Friends of 9-1-1 program was established by NENA to equip 9-1-1 call takers to better serve their communities through continuing education opportunities and wellness programs. The program also creates opportunities for the public to say ‘thank you’ to those who serve as the public’ first line of emergency help. To make a tax-deductible contribution please visit friendsof911.org/donate.

About NENA: The 9-1-1 Association

The National Emergency Number Association (NENA) serves its more than 11,000 members and the greater public safety community as the only non-profit professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. NENA develops standards and resources for 9-1-1 systems and operations; provides education, training, and certifications for 9-1-1 professionals; informs policymakers about issues facing 9-1-1; and educates the public about 9-1-1 systems, their importance, and their proper uses. Learn more atGǻwww.nena.org.

 

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