GRAYLING – Telephone Support Systems & Alpine Professional Answering Service of Gaylord is the Grayling Regional Chamber of Commerce’s Spotlight-a-Member for Feb. 2020.
Telephone Support Systems was founded in 1999 and is recognized today in Northern Michigan as an industry leader in the development of voice, data and video communication. Prior to moving to northern Michigan, owner Ron Skoglund worked for Telephone Support Systems in Farmington Hills for over 17 years.
Ron saw a need in the business communications marketplace for a solid resource in northern Michigan and created his own Telephone Support Systems business based in Gaylord. Since 1999 Telephone Support Systems has successfully offered customized solutions to businesses of all sizes. In 2007 they added Alpine Professional Answering Service which provides a “live” answer for your important phone calls.
Telephone Support Systems offers a large range of products from basic, small business communication systems to full-featured voice and data applications including wireless communications, voice and data cabling, and advanced telephony applications. These applications are designed to meet diverse communication needs: call centers, voice mail, automatic call distribution, automated attendant, call accounting, network services, advanced PBX networking, centralized administration, unified messaging, VoIP and Mitel Cloud Connect as well as many other advanced applications.
Alpine Professional Answering Service has served northern Michigan and the surrounding areas for over 30 years. Ron and Susie Skoglund acquired the business in the fall of 2007. Over the years, they strengthened their relationships with existing customers while welcoming new clients and opportunities. Alpine Professional Answering Service is an extension of YOU! Their job is to make sure you do not miss a call. Whether they are answering all of your phones seven days a week, covering lunches and after hours, or monitoring your oil and gas wells, they are here for you!
Telephone Support Systems is able to service older legacy systems that many other companies cannot.